--- title: Utility Water Treatment for Pharma & Biotech description: Properly managing utility infrastructure, such as boilers and cooling towers, is critical. Doing so can improve operational excellence and improve sustainability. --- > [Pharma End-to-End Home](https://info.veoliawatertech.com/end_to_end_pharma_water_solutions?hsLang=en) > Utility Water Treatment [Contact an Expert](https://info.veoliawatertech.com/pharma-contact?hsLang=en) # Maximizing Utility & Process Water Treatment Performance ### Utility equipment and other infrastructure are critical to operations. Our customer-centered approach will help you reduce water usage and increase sustainability. Proper water treatment is essential for maintaining efficient and reliable operation of boilers, cooling towers, process equipment, wastewater assets, and other critical utility equipment. ## Contact us today to discuss your utility and process water challenges [Contact an Expert](https://info.veoliawatertech.com/pharma-contact?hsLang=en) ## Our Approach to Sustainable Utility & Process Water Treatment It is important to be comprehensive when implementing a utility water treatment equipment program. The first step of an effective utility water treatment program begins with understanding not only the water quality within the various utility systems but also how water is used throughout the entire facility. By performing a comprehensive review or [audit](https://www.veoliawatertech.com/en/solutions/services/water-audits) of your facility, our specialists will be equipped with a detailed map of the water cycle in your facility and be able to objectively make recommendations that are in line with your operational and business goals.  ## These recommendations may include one or a combination of: 1) Chemical additives 2) Water treatment equipment 3) Operational process improvements # Ultra-Pure Water Systems In an industry where quality is critical, ultra-pure water from Veolia provides a solid foundation for pharmaceutical and biotech excellence. Discover how our solutions can elevate your operations, safeguard your most critical products, and improve sustainability. [Contact an Expert](http://www.veolia.com/) ## Effective treatment of utility and process water systems provide a number of key sustainability and operational performance benefits: • Ensures consistent feed water quality  • Creates opportunities to reclaim and reuse • Prevents or minimizes corrosion  • Improves energy efficiency of boilers/cooling towers • Reduces carbon emissions • Reduces water footprint • Minimize the need for treatment chemicals ## Featured Solutions ### To enhance utility and process water performance ## [Hydrex Chemical Programs](https://www.veoliawatertech.com/en/solutions/services/water-treatment-chemicals-hydrex) Our team can assist your operations with our assortment of Hydrex™ water treatment chemicals, dosing equipment, and services. The range comprises both organic and inorganic chemicals designed to cater to the specific needs of the pharmaceutical industry. It includes solutions for boiler water treatment, cooling tower water treatment, legionella control, process water, and wastewater treatment. [Learn more about Hydrex™ Chemical Services](https://www.veoliawatertech.com/en/products/hydrex) ## [Water Treatment Equipment](https://www.veoliawatertech.com/en/solutions/technologies/standard-products) We provide a range of equipment solutions designed to supply steady feed water to vital utility and process equipment. This equipment includes ultrafiltration, reverse osmosis, deionization, and other advanced processes. [Learn more about our comprehensive technologies](https://www.veoliawatertech.com/en/solutions/technologies/standard-products) ## Onsite Services Veolia specializes in offering an array of services designed to assist pharmaceutical and biotech firms in managing operations and adhering to environmental regulations. These services include membrane replacement, equipment maintenance, wastewater treatment, and environmental compliance. [Learn more about this service](https://www.veoliawatertech.com/en/solutions/services/operational-services) ## [Mobile Water Treatment Services](https://www.veoliawatertech.com/en/solutions/services/mobile-water-services) Veolia provides a comprehensive range of rental solutions for utilities, industrial processes, and wastewater treatment applications. Whether you require short-term or long-term support, their extensive lineup of rental units offers versatile and efficient solutions. These units encompass advanced technologies such as ultrafiltration, reverse osmosis, clarification, filtration, and deionization systems. With Veolia's rental offerings, you can address your specific needs with tailored and reliable equipment, ensuring uninterrupted operations and compliance with environmental regulations. [Learn more about this mobile water treatment services](https://www.veoliawatertech.com/en/solutions/services/mobile-water-services) ######  UTILITY WATER TREATMENT CASE STUDY  ### Bristol Myers Squibb #### Services: Utility Equipment using Hydrex™ Chemical Technologies ### Challenge The client needed to replace a 6 cell cooling tower in three separate stages. The old cells and packing needed to be sanitized online before removal but the remaining cells needed to remain operational. Hyper chlorination of the cooling towers was deemed too aggressive for an online sanitization due to sensitive equipment onsite. The existing tower packing also had some residual biofilm accumulation due to a design fault and the client wished to remove this before the project began to minimize Legionella risk to construction personnel. Join us for this insightful webinar, which promises to provide valuable insights and practical knowledge on enhancing wastewater treatment through the utilization of evaporation technologies. ### Challenge Veolia offered a solution using chlorine dioxide as the sanitizing agent and Hydrex 2874 as a supplemental dispersant. The service offering also included the installation of HUBGRADE to provide remote access to monitor the water quality and chemical dosage rates. Additionally, corrosion and microbiology monitoring was also implemented to reassure the client of our safe and effective program. ### Results Corrosion coupons confirmed that the entire process was not corrosive to existing pipe work and reaction vessels. Weekly analysis confirmed that organic activity was kept under control throughout the process. This dosing program proved very effective and the client has requested a permanent installation for the chlorine dioxide solution to replace the existing non-oxidizing installation. Tower replacement was completed on time with no lost construction time and no lost client production time. ## CONTACT US TODAY TO DISCUSS YOUR UPCOMING WATER TREATMENT CHALLENGE ✉️ [water.info@veolia.com](mailto:water.Info@veolia.com) [Contact an Expert](https://info.veoliawatertech.com/pharma-contact?hsLang=en) [Legal Notice](https://www.veoliawatertech.com/en/legal-notice) [Privacy Policy](https://www.veoliawatertech.com/en/privacy-policy-veolia-water-technologies) [Privacy Notice](https://www.veoliawatertech.com/en/privacy-policy-veolia-water-technologies) [Cookies Policy](https://www.veoliawatertechnologies.com/en/information-about-cookies) . © 2026 Veolia